At 365cuci, your privacy is not taken lightly. This document clearly explains how we collect, use, store, and protect the personal data of our Malaysian members — in full compliance with the Personal Data Protection Act (PDPA) 2010.
All 365cuci personal data is stored on servers protected with industry-grade encryption. Physical and digital access is restricted to authorised personnel only.
Your transaction details — whether deposits via Touch 'n Go, DuitNow, or FPX — are handled with the strictest confidentiality and are never shared with unrelated third parties.
365cuci's KYC process is designed to protect you from identity fraud. Documents you submit are processed securely and deleted once verification is complete.
We use cookies to enhance your experience on the 365cuci platform. You have full control over your cookie preferences and can manage them at any time.
You can opt out of 365cuci marketing emails at any time via the "unsubscribe" link in any email or through your account settings.
In accordance with PDPA 2010, you have the right to request deletion of your personal data. Requests will be processed within 30 days upon identity verification.
365cuci takes the privacy of every member who entrusts us with their personal data seriously. This Privacy Policy clearly and transparently sets out how 365cuci — as a responsible data controller — collects, uses, stores, discloses, and protects your personal information while you use our platform.
As an online sports betting and casino platform operating in Malaysia, we are fully bound by and compliant with the Personal Data Protection Act 2010 (PDPA) Malaysia. This means all handling of your personal data is carried out in accordance with the data protection principles established under Malaysian law.
By using the 365cuci platform — whether the website, mobile app, or any related service — you consent to the collection and use of information as described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to request deletion of your data.
Our Commitment: 365cuci will never sell, rent, or trade members' personal data to any third party for marketing purposes without your explicit consent. This is a commitment we have upheld since the very first day the platform launched.
365cuci collects information from you in various ways as you use our platform. The types of information collected can be grouped into several main categories:
| Data Category | Examples of Information | Requirements |
|---|---|---|
| Identity | Name, MyKad, date of birth | Mandatory |
| Contact | Email, phone number | Mandatory |
| Financial | Payment method, MYR transaction history | Mandatory |
| Technical | IP address, device, browser | Automatic |
| Usage | Games, bets, sessions | Automatic |
| Marketing | Communication preferences | Optional |
365cuci uses your personal data solely for the purposes listed below, and for no other purpose not stated here without your consent:
With your consent, 365cuci may send you the following communications:
Your Controls: You may opt out of marketing communications at any time via your 365cuci account settings or by clicking the "unsubscribe" link in any marketing email. Essential operational communications (such as withdrawal notifications) cannot be fully disabled, as they are required for the security of your account.
365cuci does not sell, rent, or trade your personal data to third parties for their own marketing purposes. However, we may share your data in the following limited circumstances:
We work with trusted service providers who help us operate the platform. These include:
All service providers are bound by strict confidentiality agreements and may only use your data for purposes designated by 365cuci.
365cuci may disclose your personal data when required by law or by a directive from a competent authority in Malaysia, including:
Cross-Border Data Transfers: If your data needs to be transferred outside Malaysia (for example, to international technical service providers), 365cuci will ensure that equivalent protections to those under PDPA 2010 are applied through appropriate contractual agreements.
Protecting your personal data is 365cuci's highest technical and operational priority. We implement multiple layers of comprehensive security protection:
In the Event of a Data Breach: In the event of a data security breach that may affect your personal data, 365cuci will notify you and the relevant authorities within the timeframe stipulated by Malaysian law, in accordance with PDPA 2010 requirements.
365cuci uses cookies and similar tracking technologies to enhance your experience on our platform. Below is an explanation of the types of cookies we use:
Note: The cookie settings above are for illustrative purposes. To manage actual cookies, please use your web browser settings or contact us.
As 365cuci handles financial transactions in MYR, we pay particular attention to the privacy and security of your financial data.
Industry Standards Compliance: All payment processors used by 365cuci — including DuitNow, FPX, and e-wallet partners — comply with PCI DSS (Payment Card Industry Data Security Standard) and are approved by Bank Negara Malaysia.
As a data subject under the Personal Data Protection Act (PDPA) 2010 of Malaysia, you hold the following rights, all of which are fully respected by 365cuci:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 working days.
You have the right to request corrections to any personal data that is inaccurate or out of date. You may also update most information directly within your 365cuci account.
You have the right to request deletion of your personal data under certain circumstances, such as when the data is no longer required for its original purpose of collection.
You have the right to object to the processing of your personal data for direct marketing purposes at any time, without needing to provide a reason.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another platform.
Under certain circumstances, you have the right to request that 365cuci restrict the processing of your personal data while a dispute is being resolved.
How to Exercise Your Rights: To exercise any of the above rights, submit a written request to us via email at privacy@365cuci.wine with the subject line "PDPA Rights Request", along with a copy of your MyKad for identity verification. We will respond within 21 working days.
365cuci does not retain your personal data longer than necessary for the original purpose of collection, or as required by Malaysian law.
| Data Type | Retention Period | Justification |
|---|---|---|
| Active account information | For the duration of active account | Platform operations |
| Financial transaction records (MYR) | 7 years | Malaysia AML Requirements |
| KYC Documents | 5 years after account closure | Regulatory requirements |
| Support communication logs | 3 years | Dispute resolution |
| Analytics cookie data | 2 years | Platform improvements |
| Security logs | 2 years | Security investigation |
Once the retention period expires, data will be securely deleted or fully anonymised.
365cuci may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When we make material changes, we will:
We encourage you to review this Privacy Policy periodically. Your continued use of the 365cuci platform after any changes take effect will be considered acceptance of the updated policy.
If you have any questions or concerns, or wish to exercise your rights under the PDPA, please contact the 365cuci Data Protection Officer (DPO):
Complaints to Regulatory Authorities: If you are not satisfied with how 365cuci has handled your personal data after contacting us, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia via the official Malaysian PDPA portal.
This Privacy Policy is governed by the laws of Malaysia. Any disputes relating to data privacy will be resolved in accordance with the laws and procedures in force in Malaysia.
Your personal data is protected to the highest standards. Register now and enjoy Malaysia's trusted Sports Betting, football, e-sports & Live Casino platform.
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